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STANDARD TERMS AND CONDITIONS 

  1. Terms and Conditions
  2. Effective Date: 20/07/2025
  3. Welcome to Fish Palace By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

  5. Fish Palace is a retailer of aquarium fish and related supplies. These Terms and Conditions govern your use of our website and your purchase of products from us.
  6. 2. Product Descriptions and Availability
    • We strive to ensure that all product descriptions are accurate and up-to-date. However, we do not guarantee that all descriptions or other content on the website are error-free, complete, or current.
    • Availability of products is subject to change without notice. We will inform you if a product you ordered is unavailable.

    8. 3. Ordering and Payment

    • By placing an order, you agree to provide current, complete, and accurate purchase and account information.
    • Payment must be made in full before we process and dispatch your order.
    • We reserve the right to refuse or cancel any order at our discretion.

    9. 4. Delivery and Risk of Loss

    • We will arrange for delivery of the purchased fish to the address provided by you.
    • Risk of loss or damage passes to you upon delivery of the fish.
    • We are not responsible for delays caused by third-party couriers or other factors outside our control.

    10. 5. Health and Care of Fish

    • We strive to ensure healthy and vibrant fish. However, once shipped, we cannot guarantee the health or survival of the fish during transit.
    • It is your responsibility to provide appropriate care upon receipt.

    11. 6. No Refund Policy

    • All sales are final. We do not offer refunds, exchanges, or returns for any purchased products, including fish, unless required by law.
    • We recommend carefully reviewing your order before purchase and ensuring you are prepared to care for the fish upon arrival.

    12. 7. Liability

    • To the maximum extent permitted by law, [Your Website Name] shall not be liable for any damages, losses, or injuries resulting from the use, misuse, or inability to use our products or services.
    • We are not responsible for any harm or loss caused by the fish once they are in your possession.

    13. 8. Governing Law

    These Terms and Conditions shall be governed by and construed in accordance with the laws of Indian Jurisdiction.

    9. Changes to Terms

    We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with the revised date. Your continued use of the website constitutes acceptance of any changes.

    10. Contact Us

    If you have any questions about these Terms and Conditions, please contact us at Anwar - +91 9886287393

    By using our website, you agree to these Terms and Conditions.